Frequently Asked Questions
Everything you need to know about shopping with Mute Bank.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive your refund.
Do you offer international shipping?
Yes, Mute Bank ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email containing a tracking link. You can also log into your Mute Bank account to view your order history and status.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your shopping experience is 100% safe and private.